Terms of service

Last updated: 4 October 2026

1 · Who you are buying from

Marti & Rok is a trading name of the business identified on our Legal page, which carries the registered name, address, VAT number and contact details required by law.

We are the seller. Your contract is with us. We use a print partner to produce and ship, but they are our supplier, not yours. If anything is wrong, it is ours to fix.

2 · What you are buying

A printed poster, produced to order and shipped to you. No digital file or licence comes with it.

Each listing states the size, the paper and the price.

You own the print. Hang it, frame it, give it away, sell it on. What you may not do is reproduce the artwork, which remains ours. Buying a print is not buying the right to make more of them, print it onto other things, or use the image commercially.

3 · Prices

The price on the page is the price you pay. Tax and shipping are already in it. Nothing is added at checkout: there is no delivery charge, minimum order or handling fee.

Prices are shown in the currency your country is served in, and that is the currency you are charged. We do not quote in one currency and bill in another.

Outside the EU, your own customs authority may charge duty, import tax or a handling fee before it releases the parcel. We do not collect that charge, and Shipping says what to expect.

We may change prices, but never after you have ordered.

If a price is obviously wrong, such as a decimal in the wrong place, we may cancel and refund instead of fulfilling the order. We will tell you why, promptly.

4 · Ordering

Your order is an offer. The contract forms when we confirm it by email.

We may decline an order if we cannot print it, cannot ship to the address, or suspect fraud. If we have taken payment, we refund it in full.

5 · Delivery

See Shipping. Typically 3–8 working days, worldwide.

Risk passes to you on delivery. If it is damaged in transit, that is ours, and Returns and refunds covers it.

Delivery times are estimates. Where delivery is materially late and that matters to you, tell us and we will refund rather than argue about a carrier.

6 · Changing your mind

If you are a consumer in the EU, the EEA (Norway, Iceland and Liechtenstein) or the UK: 14 days from delivery, no reason needed. Return postage is yours unless the print arrived damaged or wrong, and the print has to come back resaleable. Full terms in Returns and refunds.

Wherever you are, a print that arrives damaged, wrong or not as described is ours to put right. We reprint or refund, a photograph is usually enough, you do not pay return postage, and that is not limited to 14 days.

We do not claim the made-to-order exemption. Printing on demand is how we produce, and it does not remove your rights. The exemption covers goods made to your specification, and a size chosen from a catalogue is not that.

7 · Colour and material

Prints are on uncoated stock. Colours sit slightly softer than a backlit screen, and papers vary a little between production runs. That is normal for the material. Beyond ordinary variation it is a fault, and we reprint or refund.

8 · If something is wrong

Tell us at info@martiandrok.com. We reply within three business days.

Your statutory rights on faulty goods are longer than any period on this page and are not affected by it.

9 · Liability

Nothing here limits liability that cannot be limited by law: death or personal injury from negligence, fraud, or your mandatory rights as a consumer.

Otherwise our liability is limited to the price of the order.

10 · Law

Swedish law, and the Swedish courts. If you are a consumer in the EU, you keep the mandatory protection of your own country's law and may bring proceedings there.

Consumers in Sweden may refer a dispute to Allmänna reklamationsnämnden (ARN), arn.se. We follow ARN's decisions.

11 · Changes

We may update these terms. The version that applies to your order is the one published when you ordered.